Flexibility can range from offering a set quote based on a picture of a pile of garbage to tracking bin use at special occasions to giving repeat customers discounts. It may also imply that you get face-to-face quotes at a time that is convenient for you rather than the garbage collection business. Learn more about this at One Man’s Rubbish.
Since they don’t have to follow a franchise formula or ask head office for permission to do something out of the ordinary, smaller non-franchised operators are much more versatile.Smaller non-franchised companies must compete with the big boys, and they often use individualised service as a product differentiator. Follow-up phone calls to double-check plans, customer satisfaction surveys, customised invoicing, discrete after-hours sets, and monthly reports are all examples of this.
Personalised service may also include addressing a customer by name and welcoming them with a strong handshake and a friendly smile. You’ll be able to tell whether a company offers personalised service. Repeat customers and referrals can account for the majority of their company. They would also have lower base costs because they will not have to advertise as much as non-personalized operators.
The garbage collection process is divided into four stages. Set-up, track, delete, and clean-up are the four steps. Look for a business that can deliver both of these phases as part of their service plan. Innovative waste removal companies are also offering event bin and party bin rental services as new lines of operation. These bins are painted in a different colour scheme than regular trash cans, making them much more appealing, particularly for themed events.Bin monitoring may be part of this new service. Bin use should be tracked at gatherings, and loose trash should be collected as soon as possible. This provides a more friendly atmosphere for event attendees while also making clean-up simpler and easier.